Welcome
The MyRide manual, for the people who run dispatch day to day.
This manual explains how to use MyRide dispatch: taking bookings, running the board, the fleet, the back office and settings. It follows the dispatch sidebar, so each guide sits where its screen sits in the product.
A few pages, like this one, are open to anyone. The rest are for people who work in dispatch, and you read them by signing in with your dispatch account. There is no separate docs password. See Signing in to these docs.
Start here
What MyRide does
The parts of MyRide, who uses each one, and the features a company can turn on.
Signing in to dispatch
Company code, two-factor, passkeys, and getting back in.
Getting help
Where to look first, and what to send support.
Glossary
The words dispatch uses, explained.
How to use this manual
- Search with ⌘ K (or Ctrl K) and type what you are trying to do, or the exact message dispatch showed you.
- Each guide starts with what the screen is for, where to find it and who can use it, then the tasks, what happens next, and what to do if something goes wrong.
- Words in bold are buttons and labels, spelled the way dispatch shows them. Words in "quotes" are messages dispatch shows you.
- Every guide says when it was last checked against the product, at the bottom of the page.
Something wrong or missing? Tell support, using the details on Getting help.
Last reviewed 11 November 2026